![]() ![]() Trying to find anyone or any way to contact this company is impossible. Now Kevin is MIA and there is no phone number to reach this company on any of the contracts, the rep doesn't respond to email, text, or call. His guy is the lowest priced one so we were ready to hire him. The sales guy Kevin told us he had a guy that would do it for 1k, I said I would call around and ask for quotes first. Now I'm stuck with this bill, had I known I needed to pay that I would have canceled the install. This is something that should have been noticed during the inspection. So now we can't get it turned on until we spend 3k to have someone raise this 2 feet on the roof. The city comes out, our weatherhead on the roof is not up to code because it's not tall enough. The set up was installed, but now we have to wait for the city to approve the install and turn it on. This was frustrating because I had to keep asking for updates. The install didnt happen till end of November. We ended up getting upgraded equipment (so we were told). Was told the roof would be inspected to make sure everything is up to code and safe for the panels before install so if I had to pay any extra, I would know then.įast forward, there was delay after delay with the panels themselves then more. Was told about 60 days and it'll be done. I started this project with sunbound in july 2021. ![]() These people give solar a bad name and at least part of the reason why the industry overall has not taken off as it should. Same website, same address, same no way to contact - except if you want a solar quote. I am leaving reviews wherever possible to stay away from this company, as well as another solar front company owned by the same person "Elite Solar Concepts". I have filed a complaint with Better Business Bureau, which has twice reached out to Sunbound with no response. My onsite rep left the company last month to go back to his junk hauling business. He did furnish me with the owner's direct contacts - which I have tried with no response. The company's number on my contract goes to a former sales rep's cell phone, and he indicated that he is after the company for back pay that goes back 18 months. My sales rep Kevin Ives no longer returns texts and his number goes straight to busy. However, was not live as 11 of my 21 inverters were not responding.Īfter many promises to get someone out from Sunbound to address, there is now no one to contact at Sunbound. After many stops and starts, including re-wiring a poor wiring job, went live in December 2021. And our experienced installers will make sure your system is maintained with the highest quality of care and expertise.īecome part of a growing community of homeowners around the globe who care as much about their energy savings as they do about creating a healthier, greener planet for future generations to come.īased on EnergySage recommendation went with Sunbound in July 2021. ![]() We will design, install, finance, insure, monitor and maintain your system.įrom scheduling to permitting SunBound is there every step of the way to assure that your transition from your current source of energy to solar happens as seamlessly as possible. With our help, we’ll walk you through the best possible solar solutions based on your specific home needs. SunBound and their partners are dedicated to providing their customers with the highest quality custom solar products and installations in the industry. SunBound believes that way is solar energy. One that leaves you controlling the costs of your energy instead of your utility company. SunBound believes there is a less expensive, cleaner way for families to power their homes, one without disruption from the grid. ![]()
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